Return Policy

Thank you for your order. We hope you are happy and enjoying your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a store credit ONLY. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within five days of the purchase received. All returned items must be new and in an unused condition, with all original tags and labels attached.

RETURN PROCESS

Customers are responsible for all return shipping costs.

To initiate a return, please email our Customer Service team at nandomedinastyle@gmail.com to request a Return Merchandise Authorization (RMA) number. Once your RMA has been issued, securely package the item in its original packaging, include your proof of purchase (printed receipt), and mail your return to the address provided with your RMA instructions.

Nando Medina LLC
[RMA #]
P.O. Box 40
Lake Ronkonkoma, NY 11779

REFUNDS

Once we receive your return and verify that the item is in its original condition, we will issue a store credit only. Please note that refunds to the original payment method or credit card are not available.

EXCEPTIONS

The following items cannot be returned or exchanged:

• Items with new damage from the mailing back process
• Items shipped out of the U.S.
• Items that don't match what is in the purchasing copy

Please contact us at the customer service email nandomedinastyle@gmail.com for defective or damaged products to arrange a credit.

Please Note

• A 15% restocking fee will be charged for all returns in excess of $250.
• Sale items are FINAL SALE and cannot be returned.
• Damaged items received from your mailing back. We keep photos of items packaged before they are mailed to their final destination.

QUESTIONS

If you have any questions concerning our return policy, please contact us at: NandoMedinaStyle@gmail.com.